Terms of service

Welcome to Lattafa Pakistan, managed by Greencore Beauty Pakistan Pvt. Ltd. ("LattafaPakistan.com"), the Authorized Dealer of Lattafa UAE LLC. The terms “we”, “us”, and “our” refer to Greencore Beauty Pakistan Pvt. Ltd. Greencore Beauty Pakistan Pvt. Ltd operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). 

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

PRIVACY POLICY

1. Information We Collect

  • Contact Information: Name, address, phone number, email.

  • Order & Billing Information: Payment details, shipping address, transaction history.

  • Device & Usage Data: IP address, browser type, visit duration, interaction with the website.

  • Communication: Inquiries via email, WhatsApp, forms, or customer service.

2. How We Use Your Information

  • Order Fulfillment: Processing, shipping, returns, and exchanges.

  • Customer Support: Responding to inquiries and complaints.

  • Marketing: Personalized advertising via Meta (Facebook/Instagram), email, or SMS.

  • Security: Fraud detection, authentication, and secure payment processing.

3. Sharing of Personal Data

We may share your personal information with:

  • Shopify (as our platform provider).

  • Third-party service providers (logistics, ads, analytics, payments).

  • Marketing Platforms such as Meta.

  • Legal or regulatory bodies, if required.

We do not sell your data. All information is handled in accordance with Pakistani data protection regulations.

4. Data Retention & Security

We retain your data as long as necessary for operational and legal purposes. While we use industry-standard security protocols, no system is impenetrable.

5. Your Rights (Pakistan)

You may:

  • Request access to your personal data.

  • Request corrections or deletion.

  • Withdraw consent from marketing communications.

  • Contact: hello@Lattafapakistan.com or WhatsApp: +92 300 4227251.

6. Third-Party Links

We are not responsible for content or policies on third-party websites accessed via our Services.

7. Children’s Privacy

We do not knowingly collect information from individuals under 18. Guardians may request deletion of such data.

TERMS OF SERVICE

SECTION 1 - ACCESS AND ACCOUNT

You must be of legal age to access our Services. You are responsible for your account credentials and must provide accurate information.

SECTION 2 - OUR PRODUCTS

Product visuals may differ from actual products. We reserve the right to update or discontinue products without notice.

SECTION 3 - ORDERS

Orders are only accepted after confirmation. We reserve the right to reject or cancel orders. All purchases are for personal use only.

SECTION 4 - PRICES AND BILLING

Prices may change without notice. You are responsible for providing accurate billing information and paying all applicable taxes and fees.

SECTION 5 - SHIPPING AND DELIVERY

Shipping timelines are estimates. We are not liable for carrier delays. Risk transfers to you upon dispatch.

SECTION 6 - INTELLECTUAL PROPERTY

All content is the intellectual property of GCBFinal or its licensors. Unauthorized use is prohibited.

SECTION 7 - OPTIONAL TOOLS

Third-party tools may be offered "as-is." Use them at your own risk.

SECTION 8 - THIRD-PARTY LINKS

We do not control or endorse third-party websites. Use at your discretion.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Shopify hosts our platform but is not responsible for any product sales or disputes. You release Shopify of all liabilities in this regard.

SECTION 10 - PRIVACY POLICY

Your use of our Services is subject to our full Privacy Policy [See Above].

SECTION 11 - FEEDBACK

Any feedback submitted grants us rights to use it freely without compensation.

SECTION 12 - ERRORS AND OMISSIONS

We reserve the right to correct inaccuracies and cancel affected orders.

SECTION 13 - PROHIBITED USES

Use of the Services must be lawful and respectful. Prohibited activities include spam, impersonation, and data scraping.

SECTION 14 - TERMINATION

We may suspend or terminate access for violations of these Terms.

SECTION 15 - DISCLAIMER OF WARRANTIES

All Services and products are provided "as-is" without guarantees. Use at your own risk.

SECTION 16 - LIMITATION OF LIABILITY

We are not liable for indirect or consequential damages related to the use of our Services.

SECTION 17 - INDEMNIFICATION

You agree to defend and indemnify GCBFinal and Shopify from claims arising from your misuse of the Services.

SECTION 18 - SEVERABILITY

If any clause is deemed unenforceable, the rest remain in full effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

These Terms are the entire agreement between you and us. Failure to enforce any provision is not a waiver.

SECTION 20 - ASSIGNMENT

You may not assign these Terms. We may assign rights without notice.

SECTION 21 - GOVERNING LAW

These Terms are governed by the laws of Pakistan. Disputes shall be resolved in courts of Karachi.

SECTION 22 - HEADINGS

Headings are for reference only.

SECTION 23 - CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services indicates your acceptance.

SECTION 24 - CONTACT INFORMATION

Email: Hello@lattafapakistan.com
Phone: 03004227251
Website: www.LattafaPakistan.com
Business Address: Plot No. 43-C, Office No. 2, Second Floor, Lane No. 8, DHA Phase 6, Bukhari Commercial Area, Karachi
Registered Company: Greencore Beauty Pakistan Pvt. Ltd.
Authorized Dealer of: Lattafa UAE LLC